Demos sell features. Day-to-day work needs reliability, training load, and a way out if the vendor changes terms.
Four filters
Fit: does it match how you already work, or force a rewrite? Ownership: who runs it after go-live? Cost: licences, training, and time. Exit: can you export data cleanly?
Pilot before scale
Run one team or one process for a fixed period. Measure completion time and error rate against the old way. Expand only if the pilot earns its keep.
Who this is for
Leaders comparing CRM, DMS, or commerce tools with Bajoria Consultancy before committing budget.